Wave Report

The Forrester Wave™: SAP Services Providers, Q1 2014

How The Largest Global SAP Services Partners Stack Up In The Digital Era

January 29th, 2014
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Christopher Andrews , Fraser Tibbetts

Summary

In Forrester's 31-criteria evaluation of large, global SAP services providers, we identified the top nine largest, global SAP services practices — Accenture, Atos, Capgemini, Deloitte, HP, IBM, Infosys, NTT Data, and SAP Services — in the category and researched, analyzed, and scored them. This report details our findings about how well each provider delivers SAP-related services relevant in an environment where customer needs dramatically change the requirements of ERP systems: from transformation services and digital services to skills on new technologies such as Hana, SAP Mobility Platform, or SAP software-as-a-service (SaaS) products. This report evaluates these nine large providers on our criteria and shows how they stack up to help sourcing professionals identify and select the right partners for their future SAP services needs.

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