Skip to main content

Save or Share this Report

For CIOs

The Forrester Wave™: Webconferencing, Q3 2013

Cisco Systems, Saba Software, Adobe, IBM SmartCloud Meetings, And Microsoft Lead With Comprehensive Solutions

September 13, 2013

Primary author headshot


  • By Philipp Karcher
  • with Peter Burris,
  • Kelsey Murphy

Why Read This Report

In Forrester's 58-criteria evaluation of webconferencing products, we identified the 11 most significant products — Adobe Connect, AT&T Connect, Cisco WebEx, Citrix GoToMeeting, FuzeBox FuzeMeeting, IBM Sametime, IBM SmartCloud Meetings, InterCall Unified Meeting, Microsoft Lync, PGi GlobalMeet, and Saba Meeting — in the category and researched, analyzed, and scored them. This report details our findings about how well each product fulfills our criteria and where they stand in relation to each other to help the collaboration leadership team select the right webconferencing solution for the company's environment.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: Webconferencing, Q3 '13

Table of Contents

  • Webconferencing Is An Important, Multipurpose Tool
  • Webconferencing Evaluation Overview
  • Leaders Have A Comprehensive Vision For Web Meetings
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents