The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013
Adobe Offers A Leading Combination Of Strategy And Resources
April 8, 2013
Why Read This Report
Web content management (WCM) software has evolved from a set of primarily technical tools for website management into broad products and suites that support the imaginations (and needs) of digital marketers creating multichannel digital experiences. In Forrester's 100-criteria evaluation of WCM vendors, we identified the 10 most significant providers in the category — Adobe, Acquia, Ektron, HP Autonomy, IBM, Microsoft, OpenText, Oracle, SDL, and Sitecore — and evaluated them in three areas: current offering, strategy, and market presence. Application development and delivery (AD&D) professionals and their marketing and business peers can use these findings to understand the new generation of WCM solutions and select the right one to support their digital customer experience requirements.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($2495 USD).Purchase
Tools And Templates
Vendor Selection Aids
- Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 '13
Table of Contents
- WCM Is Evolving From Website Publishing To Digital Experience Support
- Many Vendors Are Jumping On The Customer Experience Bandwagon
- WCM For Digital Customer Experience Evaluation Overview
- The Results: Adobe Leads, But Other Solid Options Are Available
- Vendor Profiles
- Supplemental Material
- Related Research Documents
Manage Your Business Application Transformation Performance
October 29, 2014 | Jost Hoppermann
Why Overlays Are Getting The Most Attention In The Software-Defined Network Market
November 3, 2015 | Andre Kindness
Brief: The Public Internet Isn't Your WAN
June 13, 2016 | Andre Kindness