Save or Share this Report

For Infrastructure & Operations Professionals

The Mobile Operating System Wars Heat Up

As The Battle Plays Out, Businesses Should Focus On The Big Four: BlackBerry, Windows Mobile, Mac OS X, And Symbian

July 28, 2008

Primary author headshot


  • By Benjamin Gray
  • with Rachel A. Dines,
  • Simon Yates

Why Read This Report

To even seasoned IT operations professionals, the mobile operating system market more resembles the Wild West than the standardized, locked-down PC environments that they're accustomed to managing. Established players like Research In Motion (RIM), Microsoft, Palm, Symbian, and Nokia have been battling for leadership in this market for years, and it was beginning to look like a two-horse race between RIM and Microsoft. But with Apple and Google now joining the fray, what's IT to do? With an eye toward standardization, Forrester recommends that you focus your support efforts on the four leading mobile operating systems: BlackBerry, Windows Mobile, Mac OS X, and Symbian. But keep an eye on the others as this battle plays out over the next five years. And more importantly, prepare your business with tools that are device-agnostic so it doesn't matter which platforms ultimately emerge as the winner.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).


Also in Collection: Mobility Imperative

Recommended Research