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For Application Development & Delivery Professionals

The Path To Digital Transformation In High Speed Financial Services

Forrester's Financial Services Architecture Survey Shows Clear Priorities For Firms Working On Transformation Initiatives

December 27, 2016

Why Read This Report

Application development and delivery (AD&D) teams in financial services need to know about the current status and the plans of their peers as they approach a new era of digital transformation. This report looks at results from Forrester's Q3 2016 Global Financial Services Architecture Online Survey, which gathered data about customer experience (CX), drivers of business change, the state of transformation imperatives, functional focal points of transformation, and delivery approaches, including off-the-shelf versus custom-built and software-as-a-service (SaaS).

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Table of Contents

  • CX Drives Change In Financial Services Business Applications
  • The Age Of The Customer Requires Digital Transformation
  • The Need For Differentiation And Agility Shapes Delivery Approaches
  • Recommendations

  • It's Time For Banks To Move To The Fast Lane — Or Be Left Behind
  • Supplemental Material
  • Related Research Documents

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