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For Enterprise Architecture Professionals

The State Of Records Management In Government: Challenges And Priorities For 2017

Findings From Government Respondents: Forrester/ARMA International Records Management Online Survey, Q1 2017

September 5, 2017

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Why Read This Report

Government records and information management (RIM) professionals are struggling to attract and develop the skills they need to support digital transformation. Enterprise architecture (EA) pros are in a prime position to help their RIM peers modernize program governance, adapt to new sources of digital records, and explore analytics to fast-track automated capture/categorization efforts. This report highlights key findings from Forrester's eighth joint survey with ARMA International, focusing on respondents from government at all levels.

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Table of Contents

  • Paper Remains A Drag On Records Management Modernization Efforts
  • Analytics, Automation, And Machine Learning Must Be Core Capabilities
  • Recommendations

  • Government RM Has Bright Spots — Digital Must Drive Priorities
  • Supplemental Material
  • Related Research Documents

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