Trends Report

The State Of Records Management In The Public Sector: Top Challenges And Priorities For 2016

Key Findings From Government Respondents: The Forrester Research And ARMA International Records Management Online Survey, Q2 2015

May 13th, 2016
With contributors:
Alex Cullen , Shaun McGovern , Diane Lynch

Summary

Public sector records and information management programs are stuck in paper and processes designed for physical records. This is not sustainable as more records are born digital and volumes of data and documents continue to rise. Enterprise architecture (EA) professionals in public sector must help their records management (RM) peers find ways to automate records capture and shift to a digital-first way of working.

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