Trends Report

The State Of WAN Services Adoption in Europe: 2008

Ethernet And Internet VPNs Outstrip MPLS In Popularity

September 19th, 2008
PS
Phil Sayer
With contributors:
Allison Viglianti , Christian Kane , Robert Whiteley III

Summary

The migration from legacy data services to IP-based wide-area network (WAN) services in Europe is now largely complete, led by the largest multinational firms. Over the past year we have seen a 20% reduction in the number of enterprises that have no plans for MPLS VPNs, from 33% to 13%. At the same time, the adoption of carrier Ethernet services in Europe has grown very rapidly, and the use of Internet VPNs to carry low-priority traffic has become almost universal. The top WAN project in Europe this year is the upgrading of branch office connectivity to support server centralization projects. Cost leads over quality in the supplier selection stakes, but service quality is the top driver for the use of multisourcing. Europe continues to buy more managed WAN services than North America, driven by cost saving and the simplification of operational management.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.