Save or Share this Report

For Sourcing & Vendor Management Professionals

The Three-Legged Stool Of Wireless Service Life-Cycle Management

Get More Value By Negotiating Better Contracts, Creating Effective Policies, And Implementing Enforcement Mechanisms

July 16, 2008

Authors

  • By Lisa Pierce
  • with Christine Ferrusi Ross,
  • Antonin Shanahan

Why Read This Report

As use of domestic wireless services grows, many companies are seeking out new ways to control expenses. Emerging capabilities like usage-sensitive, corporate-liable price models for wireless voice services can help. However, for enterprises to ultimately receive the greatest benefit possible from wireless services it's essential to implement effective telecom service life-cycle management practices. This is a three-legged stool that includes the negotiation of good prices and contract terms, the creation of effective policies, and the implementation of appropriate enforcement mechanisms.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase