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For CIOs

The Total Economic Impact™ Methodology: A Foundational Framework For Investment Decisions

January 24, 2013

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  • By Chip Gliedman
  • with Khalid Kark,
  • Shaheen Parks,
  • Nancy Wang

Why Read This Report

Underlying any investment is the ever-present question of "What am I going to get for my money?" To answer this question, Forrester developed the Total Economic Impact™ (TEI) methodology. TEI provides a rigorous cost and benefit analysis framework that explicitly incorporates an evaluation of future technology and business flexibility and associated risk. As technology platforms increasingly influence the ways in which companies do business, often providing strategic direction and differentiation, it becomes more important than ever to utilize a consistent, repeatable evaluation process to make the best decisions to achieve the desired results. This report is an update to "The Total Economic Impact™ Methodology: A Foundation For Sound Technology Investments," originally published on August 4, 2008.

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Table of Contents

  • Traditional Business Cases Lack Completeness
  • Four Elements Of TEI: Benefits, Cost, Risk, And Flexibility

  • Use TEI To Justify And Communicate Investment Choices
  • Related Research Documents