Trends Report

The US Last-Mile Landscape Today

eCommerce's Future Depends On Innovation In Package Delivery

August 2nd, 2019
Sucharita Kodali, VP, Principal Analyst
Sucharita Kodali VP, Principal Analyst
With contributors:
Fiona Swerdlow , Carl Finkbeiner

Summary

More than 15 billion eCommerce orders were delivered to customers in the US in 2018. Not only are the costs of these shipments increasing, but many of those deliveries are inefficient and generate negative externalities such as congestion and pollution for residential communities. This is the first in a series of documents addressing opportunities, challenges, and innovations related to eCommerce deliveries in the US.

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