Best Practice Report

The Anywhere-Work Guide To Employee Vaccination

Few Firms Should Mandate Vaccines, But Most Should Encourage Them Today

May 18th, 2021
With contributors:


The deployment of vaccines around the world is rapidly triggering questions from employers. The question of “Can we go back to the office?” is blurring with “What’s our obligation to provide or require vaccines?” Many executives are overwhelmed by the conflicting implications of these overlapping questions. By considering their own workforce, workplace, and geographic details, they can resolve to encourage vaccination without requiring it — and avoid assuming technical responsibility and liability as well. In this report, we help leaders prioritize their long-term strategic concerns about vaccines by first focusing on the customer and employee experience.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.