Trends Report

The Banking Platform Market Remains Stagnant, Though Smaller Banks Are Turning To Fintechs

Results From Forrester's Global Banking Platform Deals Survey 2020

June 3rd, 2020
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Oliwia Berdak , Corrado Loreto , Sam Bartlett


Modern banking platforms allow banks to elevate their customer experience and deliver more business value more effectively. But COVID-19 has exposed application and technology deficiencies that many banks will need to eliminate. To help banks find a well-suited solution, Forrester surveyed key banking platform vendors about their 2019 deals. This report analyzes which vendors were able to defend and enhance their market footprint, which functional areas were of most interest to banks, and which vendors dominated in which world regions.

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