Tech Tide Report

The Forrester Tech Tide™: Video Technologies For Customer And Employee Experience, Q1 2019

Eighteen Technologies Underpin Video Initiatives

Nick Barber
 and  four contributors
Jan 30, 2019

Summary

Video is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in video, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support video initiatives. Application development and delivery (AD&D) professionals should read this report to shape their firm's investment approach to these technologies.

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