Report

The France Customer Experience Index, 2019

How Brands Build Loyalty With The Quality Of Their Experience
November 13th, 2019
With Contributors:
Ben Salamin
and Shayna Neuburg

Summary

How well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 36 brands across four industries in the France CX Index. We also unveil surprising trends in CX quality and the

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