Report

The France Retail Customer Experience Index, 2018

How French Retail Brands Earn Loyalty With The Quality Of Their Experience
March 11th, 2019
With
Amanda Chen
and Shayna Neuburg

Summary

How well do leading retailers earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 15 French multichannel retailers and four French digital retailers that were analyzed as part of the France CX Ind

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