Report

The India Digital Retailers Customer Experience Index, 2018

How Indian Digital Retail Brands Earn Loyalty With The Quality Of Their Experience
January 24th, 2019
With
and Sukriti Dangi

Summary

How well do leading digital retail brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the rankings of seven digital retailers that we analyzed as part of the India Customer Experience Index (CX Index). We also unv

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