Report

The UK Customer Experience Index, 2016

UK Brand Scores Reveal A Year Of Progress
November 1st, 2016
With
Roxana Strohmenger
Gabriella Zoia
and Rachel Birrell

Summary

How well do leading brands build loyalty with the quality of their customer experience (CX)? In this report, we reveal the top performers in the UK and the specific brands that you must beat to take the lead in your own industry. We also compare tradition

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