Report

The UK Customer Experience Index, 2018

How Brands Build Loyalty With The Quality Of Their Experience
December 21st, 2018
With Contributors:
Amanda Chen
and Shayna Neuburg

Summary

How well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 36 brands across five industries in the UK CX Index. We also unveil surprising trends in CX quality and the role

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