Trends Report

Trends 2009: US Online Retail Payments

Adapting To A New Spending Order

February 10th, 2009
EK
Edward Kountz
With contributors:
Benjamin Ensor , Courtney Tincher

Summary

The global financial crisis is affecting both consumers' willingness to spend and their preferred payment options within the context of economic gloom that continues to deepen and an online channel that is relatively strong by comparison. The Internet is more often consumers' first choice for research, and credit's role will decline more rapidly as debit and alternative options grow in importance. This document outlines the impact of these changes on eBusiness and recommends tactics to help payment and retail eBusiness executives adapt.

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