Save or Share this Report

For Sourcing & Vendor Management Professionals

Understanding SaaS Systems Integrator Options

With SaaS' Growing Complexity, Systems Integrators Become Key

January 5, 2010

Primary author headshot


  • By Liz Herbert
  • with Christine Ferrusi Ross,
  • Philipp Karcher

Why Read This Report

SaaS solutions are entering a new phase in their evolution, one in which companies view them as a strategic part of the software landscape and as increasingly pervasive across most application categories. No longer plain-vanilla solutions lacking customization, SaaS solutions are increasingly built on extensible platforms that allow firms to fit them to their specific business process needs (à la's and NetSuite's NSBOS). With this growing sophistication, sourcing executives increasingly seek help from third-party services firms to navigate the SaaS landscape, technical implementation services, and ongoing service provider management.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research