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For Infrastructure & Operations Professionals

Understanding The Cloud Service Provider Landscape

Landscape: The Cloud Computing Playbook

December 23, 2020


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This is the Landscape report in The Cloud Computing Playbook For 2021.

Why Read This Report

With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning for long-term value. Most tech firms are jumping into the cloud business, but they may not be delivering on true cloud computing promises. This report gives an overview of the landscape of cloud service providers (CSPs) to help I&O leaders and other IT decision-makers best select their strategic partners and negotiate with providers for the greatest benefits. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're updating it now to reflect the current market.

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Table of Contents

  • The CSP Market Is Evolving In The New Normal
  • Leading Hyperscalers Dominate The CSP Landscape
  • Understanding The CSP Landscape
  • CSP Drivers And Behavior Are Converging
  • Recommendations

  • Turn Knowledge Of The CSP Market To Your Advantage
  • Related Research Documents

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