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For Application Development & Delivery Professionals

Use Modern Benchmarking For Modern Application Delivery

Benchmarks: The Modern Application Delivery Playbook

October 16, 2018


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This is the Benchmarks report in The Modern Application Delivery Playbook For 2020.

Why Read This Report

As firms face growing competition for customers, they naturally seek to compare themselves to their peers and competitors, but there is a trap: Leaders don't compare their firms with competitors but with themselves -- assessing how good they are for their business and users. Gone are the days when application development and delivery (AD&D) leaders used industry-standard benchmarks to assess how they average. Instead, they compare their current performance with where they need to be as a leader. This report shows AD&D pros how leading organizations benchmark app delivery. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We updated this report to reflect data from Forrester Analytics Global Business Technographics® Developer Survey, 2017 and Forrester's Q3 2017 Global Agile Software Application Development Online Survey.

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Table of Contents

  • Benchmarking Is For Followers, Not Leaders
  • MAD Benchmarking: Compare, Analyze, Prioritize, And Improve
  • What It Means

  • Benchmark Against Your Biggest Competitor — Your Customers
  • Supplemental Material
  • Related Research Documents

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