Trends Report

Using BPM To Improve Operational Efficiency

Exploring The Benefits Of BPM

July 7th, 2008
Ken Vollmer, null
Ken Vollmer
With contributors:
Mimi An , Gene Leganza , Kahini Ranade

Summary

In most enterprises, the ongoing level of manual operations offers fertile ground for improvements in operational efficiency. Enterprise architects can provide leadership in this area by finding out what other enterprises are doing to support these types of efforts and sharing this information with their business counterparts in joint planning sessions. Several concrete examples from a broad variety of industries show how business process management (BPM) tools have proven uniquely qualified to assist organizations in improving their operational efficiency.

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