Trends Report

Using Video To Drive Online Financial Services Sales

How Financial Services eBusiness Executives Can Use Online Video

August 11th, 2011
SP
Sabine Poltermann
Benjamin Ensor, null
Benjamin Ensor
With contributors:
Martin Gill , Nick Thomas , Amelia Martland , Myriam Da Costa

Summary

More people than ever before watch online video. In response, an increasing number of financial services eBusiness teams are using online video to drive sales. Nevertheless, based on our study of more than 90 leading financial services websites, eBusiness executives at financial institutions have work to do to use the full potential of video to drive online sales. eBusiness teams in other sectors like clothing and consumer electronics already use online video to convert lookers into buyers, and financial services eBusiness executives can learn from those examples, drive sales, and build a new generation of digital financial services by developing more product-related videos, integrating those videos into product pages, and focusing on fixing user experience flaws.

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