Trends Report

Vendor Landscape: ECM Providers Gobble Up Capture Technology

New Entrants Are Challenging The Old Guard

March 21st, 2016
With contributors:
Cheryl McKinnon , Elizabeth Cullen , Alex Cullen , Shaun McGovern , Diane Lynch

Summary

Capture is finally getting away from the pixel mindset of the past three decades. Smarter solutions now address new channels and different file formats, allowing for innovative pricing models. Surprisingly, these dynamic market changes come at a time when enterprise content management (ECM) companies have been steadily acquiring capture providers. Yet we predict that innovative pure plays and specialists will continue to emerge and will challenge established companies. Enterprise architecture (EA) professionals should read this report to understand how the capture market will expand beyond its paper ingestion roots and continue to help enterprises digitize their businesses.

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