Save or Share this Report

For Security & Risk Professionals

Vendor Landscape: Identity Verification Solutions

Identity Verification Stops Customer Identity Theft And Fraud Without Affecting The Customer Experience Across Channels

September 22, 2015

Why Read This Report

Because customers are spending more and more time online and engaging with you using digital channels, it's becoming much easier for criminals to commit fraud and identity theft. As your firm seeks to increase its customer acquisition rates, you need an identity verification (ID) solution that provides the same level of accuracy as in-person methods but at the scale your digital business needs today — and without detracting from customer experience. Today's ID verification solutions, which include initial ID proofing and knowledge-based authentication (KBA), allow security and risk (S&R) pros to vet and proof their customers — before unscrupulous ones sign up fraudulently for products with a stolen or synthetic identity or attempt to conduct high-risk transactions. This vendor landscape examines critical selection criteria for these solutions and four of the vendors in this space.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Table of Contents

  • ID Verification Stops Identity Theft And Prevents Fraud
  • S&R Pros Must Focus On Five Categories Of Capabilities
  • Vendors Plan International Expansion And Authentication Integration
  • Recommendations

  • Work With Business To Ensure That ID Verification Enhances CX
  • Supplemental Material

Recommended Research