Trends Report

Vendor Landscape: B2C Mobile App-Dev Shops For Large Enterprises

Most Providers Proclaim To "Show, Not Tell" — But Few Really Do

October 26th, 2016
Jeffrey Hammond, null
Jeffrey Hammond
With contributors:
Christopher Andrews , Julie Ask , Bill Seguin , Kara Hartig


Customer-obsessed firms want to nail mobile moments, but many lack a cohesive consumer mobile app strategy. All too often we see business-to-consumer (B2C) app strategies suffer from apps that have fragmented experiences, don't work properly, and don't do enough for the consumer. Some firms lack the skills and culture to address these issues and turn to third-party services providers. This report gives application development and delivery (AD&D) pros an overview of vendors that can assist with B2C apps and guidelines for choosing key partners.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.