Case Study

Video: Monzo Account Opening Review

Watch Our Video On Opening A Monzo Account

May 29th, 2019
Alyson Clarke, Principal Analyst
Alyson Clarke Principal Analyst
Benjamin Ensor, null
Benjamin Ensor
With contributors:
Aurelie L'Hostis , Piers Conway

Summary

Monzo is one of the best known of more than a dozen digital banks now operating in the UK. Over the past four years, Monzo has won 2 million customers — half of them in the past eight months. We opened an account to show digital teams in other countries how Monzo helps prospects through the purchase journey. This report contains a video review of Monzo's account opening process and illustrates what digital business strategy executives can learn from it.

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