Report

Weave Support For Text Chat Into Your Omnichannel Customer Service Strategy

Text Messaging Is The "Non-App" Application For Customer Service
September 1st, 2015
With Contributors:
Danielle Jessee
and Tyler Thurston

Summary

Application development and delivery (AD&D) professionals face a distinct challenge serving the increasingly mobile customer. Getting consumers to download, install, and regularly use mobile applications is a challenge. The pervasiveness and familiarity o

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