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For Application Development & Delivery Professionals

What Do You Need From Your Digital Experience Services Partner?

Firms Must Look To Services Partners That Support Omnichannel Digital Customer Experience Delivery

February 17, 2015

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Why Read This Report

A decade ago, companies engaged in a "battle for eyeballs." They spent money driving undifferentiated traffic to their websites under the belief that more was better. But today, companies need to do more. They must create and deliver relevant, cross-channel, contextual experiences critical to the visitor at that moment of their customer journey. This requires a new type of partner that can combine competencies around strategy, design, development, implementation, analytics, and marketing. This report examines how web implementation services will evolve to support broader digital experience delivery requirements, and what types of services partners to consider.

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Table of Contents

  • Firms Battle For More Than Just Eyeballs: They Battle For Engagement
  • Look To Firms With Consultancy, Design, And Development Capabilities

  • Partners Must Extend Traditional Web Capabilities Or Face Extinction