Save or Share this Report

For CIOs

What File Sync And Share Customers Have Learned

Customer Interviews Reveal The Requirements And Decision Process

July 24, 2013


Why Read This Report

Now that 25% of the global information workforce uses file sync and share services, up from 5% in 2010, CIOs have a mandate to replace the consumer-grade services employees are using with a business-ready solution. We recently completed a Forrester Wave™ evaluation of file sync and share platforms to help CIOs pick the best solution for their document collaboration scenarios. As part of the process, we interviewed the reference customers of 16 different file sync and share vendors. These early adopters have learned from experience what matters in a solution: ease of use, reliability, vendor partnership, price, and security. These reference customers also identified best practices for a choosing a vendor, such as defining the business need and the employee requirements and then running one or more pilots to fine-tune the choice.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research