Report

You've Got Options When It Comes To Social Listening

Find Social Listening Capabilities Across Diverse Technologies
March 30th, 2017
With
Wei-ming Egelman
and Christine Turley

Summary

In "The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016," we covered the top 12 social listening providers. But social listening capabilities — using social media conversations to understand consumer opinions and uncover insights for busin

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