Summary
Videoconferencing will emerge as the preferred mode of communication. Asia Pacific leads the global market with more implementations planned in the next 12 months and beyond than Europe or North America. Forrester sees adoption of desktop videoconferencing about to explode, while growth in traditional room-based videoconferencing will remain stagnant. The telepresence segment will split into "pseudo telepresence" and "traditional immersive telepresence" in order to appeal to more cost-conscious buyers. Finally, mobile videoconferencing will witness adoption growth across all sizes of businesses as mobile infrastructure evolves over the next five years.
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