Trends Report

AI Becomes Collaborative And Customizable

September 23rd, 2021
With contributors:
Martha Bennett , J. P. Gownder , Gene Leganza , Nigel Fenwick , Gabrielle Raymond

Summary

One major trend tech leaders need to track is the direction of AI model development as a collaboration among a network of stakeholders. In the past, AI services were the child prodigies of small data science and researcher teams. But tech advancements and the new realities of the pandemic are leading to more collaborative AI development using new platforms and networks of business partners with common customer interests. This will evolve to AI collaboration networks that solve problems such as distributed learning, model bias, data privacy, and AI governance. In the future, smarter, self-tuning AI models produced by these networks will be highly customizable and easily personalized by individuals.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.