Model Overview Report

Analyst Experience (AX): Security Analysts Finally Escape The Shackles Of Bad UX

April 14th, 2022
Jeff Pollard, VP, Principal Analyst
Jeff Pollard VP, Principal Analyst
Allie Mellen, Principal Analyst
Allie Mellen Principal Analyst
With contributors:
Joseph Blankenship , Alexis Tatro , Christine Turley

Summary

Security operations centers (SOCs) defend against adversaries who constantly adapt their tools, tactics, and procedures. Security analysts must fight both attackers and the products and services they rely on to drive their detection, response, and protection capabilities, but they’re hampered by lack of usability of security technologies. This report uncovers, defines, and explains an emerging cybersecurity technology trend: analyst experience (AX). Security pros can use this report to understand and focus on how AX can enable them to find more effective security tools, build better workflows, and help security analysts make faster, more accurate decisions.

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