Best Practice Report

Answering The Most Frequently Asked Mobile Device Management Questions

Benjamin Gray
 and  two contributors
Apr 18, 2008

Summary

Because mobile device management means different things to different roles within a business, there's a lot of confusion in the market today. For help desk staff and mobile operations professionals, it's the tool you administer that manages the entire life cycle of your mobile devices. For network operations, it often provides the first indication that there's a problem with connectivity. To help dispel the uncertainty and shed some light on today's vast mobile device management market, Forrester has addressed IT operations professionals' most frequently asked mobile device management questions.

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