Maturity Assessment

Assess Your Business-Optimized-Network Maturity

March 7th, 2024
With contributors:
Lauren Nelson , Arthur Ross , Rachel Birrell


In late 2015, Forrester introduced the concept of the business-optimized network (BON) — a network designed for the business you’re in. This concept is popular among the Silicon Valley unicorns but only just emerging for classic Fortune 500 companies. To set one up, you must design and operate your network according to business-centric principles, goals, and strategy, not on network capabilities alone. In this report, we help tech leaders guide their future networking investments by sharing a maturity assessment developed from working with mature, high-performing organizations that have already embraced business-optimized networks.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.