Assess Your Enterprise Content Management Maturity Level

September 6th, 2023

With contributors:

Glenn O'Donnell , Chris Langlois , Diane Lynch

Summary

This report provides a framework for technology managers to assess their organization’s content management maturity, identify capability gaps, and plot a course for program improvement. Successful enterprise content management (ECM) programs balance the productivity requirements of information workers with the needs of internal stakeholders to automate routine activities and govern digital documents to meet legal or regulatory requirements.

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