How To Report

Assessing Your Product Investment Decision-Making Process

July 16th, 2024
With contributors:
Amy Hayes , Kaitlyn Coalson , Drew Zalucky

Summary

One of the most challenging activities for product management — and organizations — is prioritizing where investment dollars are focused. With the complexity of customer needs and market dynamics and increased competitive pressure, Forrester recommends a comprehensive and clear investment decision-making process, led by the product management leader. A best-in-class process includes agreed-upon criteria and an empowered cross-functional team. An assessment of an organization’s product investment decision-making process is the first step toward evolving to a best-practice approach. In this report, we detail how to assess your investment decision-making process.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.