Trends Report

Automation Vendors Are Devouring Process Optimization Vendors: Why You Should Care

Expect Lower Costs, But The Price Is Objectivity

May 5th, 2022
Bernhard Schaffrik, Principal Analyst
Bernhard Schaffrik Principal Analyst
Renee Taylor-Huot, Senior Researcher
Renee Taylor-Huot Senior Researcher
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Chris Gardner , Zachary Stone , Kara Hartig

Summary

The $525 million process optimization market is in the midst of a massive shift. As automation vendors acquire pure-play process optimization companies, they promise to create a clear path from process insight to faster and easier automation deployments. These acquisitions also hold the promise of lower costs and wider deployments of process optimization tools. However, it comes at the cost of objectivity. The goals of process optimization should not always assume automation — and certainly not the automation solutions of a specific vendor. Application development professionals should read this document to understand how to navigate the opportunities and issues of this market shift.

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