Vision Report

Autonomous Workplace Assistants Usher In New Ways Of Working

Use Automation To Augment Rather Than Mimic Human Tasks

January 11th, 2023
With contributors:


Companies now realize that competitors that excel at automation will outperform them. One way to stand out is through the use of autonomous workplace assistants (AWAs). AWAs use embedded monitoring, conversation, detection, and decisioning to complete an employee or workplace activity; they augment rather than mimic human functions and have more potential than task or collaborative assistants to support new ways of working. This report explains the differences and provides AWA examples.

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