Summary
The evolving landscape of B2B buyer and customer needs and content and engagement preferences requires a fundamental recalibration of marketing’s role in the growth engine. Shifting from linear funnels to dynamic, customer-centric journeys demands that CMOs and their teams adopt a strategic, collaborative, data-driven approach to revenue process transformation. They must dissect and optimize the management of the entire opportunity lifecycle, identifying and acting on critical change touchpoints. This transformation is imperative to defining marketing’s leadership role and ensuring that it aligns with modern buyer expectations to sustain revenue growth.
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