Essentials Report

B2B CX For Revenue Growth: A Guide

How B2B Firms Drive Competitive Advantage And Accelerate Growth With CX

September 21st, 2022
Su Doyle, Senior Analyst
Su Doyle Senior Analyst
With contributors:
Rick Parrish , Judy Weader , Sam Karpinski , Harley Manning , Daniel Portillo , Ananya Suresh , Shayna Neuburg

Summary

Customer experience (CX) is a growth driver for B2B firms. This guide includes examples of what successful B2B CX programs do to increase revenue, including improving buying journeys, supporting sellers, and creating new market opportunities.

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