Best Practice Report

Back To Basics — IT Strategy In Turbulent Times

Service Archetypes Focus IT Delivery Strategy

Alexander Peters, Ph.D.
 and  one contributors
Feb 04, 2009

Summary

Budget pressures and business expectations are squeezing IT as CIOs grapple with balancing efficiency and business enablement. CIOs can strengthen their position by mastering the business management practices identified by Harvard Business School's Evergreen Project — and by applying these practices to the definition and execution of a business services strategy that matches business needs with delivery alternatives.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).