Trends Report

Better Sourcing Can Improve Your Software ROI

March 7th, 2014
Duncan Jones, null
Duncan Jones
With contributors:
Christopher Andrews , Ben Jennings


Many sourcing and vendor management (SVM) professionals see the problems with their firm's current approach to dealing with the major software providers, but lack the authority to transform it. This report will explain how to build a business case for change, based on the four elements of Forrester's Total Economic Impact™ (TEI) method of financial evaluation. Better sourcing isn't only about cost — indeed, in the short term you may pay higher prices. The report shows how in return you can get more flexibility and less risk, which will in turn lead to better project outcomes, and lower costs over time.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.