Best Practice Report

Break Down Functional Silos To Become Future Fit

Effectiveness, Not Efficiency, Is The Primary Design Principle For Future Fit Organizations

July 14th, 2023
Bernhard Schaffrik, Principal Analyst
Bernhard Schaffrik Principal Analyst
With contributors:
Pascal Matzke , Luca Lo Scavo , Merve Kandemir , Rachel Birrell

Summary

In an ecosystem-driven world, companies must move away from driving operational efficiencies toward enhancing the effectiveness of their ecosystem relationships. To innovate around increasingly complex customer, partner, and employee experiences requires collaboration across multiple disciplines and practices. Unfortunately, organizational structures today center on siloed operating functions and corporate hierarchies that protect and preserve the status quo rather than enabling change. To become future fit, companies must tear down their silo structures. This report outlines how tech executives can reconnect their internal skill clusters and organizations to drive innovation and change.

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