Summary
In a dynamic business environment, IT is confronted with escalating and more complex demands, which affect the customer experience, costs, productivity, and quality. As a result of these challenges, technology leaders must embrace an integrated transformation approach that transcends IT norms to enhance technology efficiency and innovation. However, there are few tools in the market that provide tech executives with a holistic view of their IT transformations. This report highlights the top five best practices for transformation and provides an example application for paving the way toward sustainable success.
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