Trend Report

Brief: Channels — Starting From Scratch

Introducing The Forrester Channel Management Maturity Model

Tim Harmon
 and  two contributors
Apr 27, 2015

Summary

Many B2B marketing professionals starting out on their channel development journey — i.e., when tasked with a corporate decision to "go channel" — face a daunting, confusing maze of partner program options and sometimes conflicting interests. This brief will lay out a maturity model for channel management that acts as a framework for properly staged channel development, and it will explain why this is critical to effect a superior customer experience.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).