Summary
As application development and delivery (AD&D) professionals embark on digital transformation journeys, they need technology service vendors that can help create compelling digital customer experiences (CX) and digitize operational processes to support them. Can midsize offshore vendors help? These tech service providers — with less than US$1 billion in revenues — have always had a hard time differentiating themselves from their larger competitors. Have they made any progress? This report helps AD&D pros assess what digital CX capabilities midsize offshore vendors can contribute to their digital transformations.
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